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Are you based in Cumbria, Lake District? This section is for you:

Do you want your time back to focus on what you do best?  You don’t want to deal with administrative tasks?

We are proud to offer online virtual assistance to business owners just like you including:

  • Property Owners and Investors
  • Developers and Architects
  • Tradesmen and Tradeswomen
  • Equine Professionals such as Farriers, Dentists, Physios, Trainers, Coaches Grooms, Instructors, Yard Owners, Saddlers, Therapists etc

 

 Check out just a few of the things we can support you with below, along with our pricing packages.
 

bespoke packages to suit your needs

We know you’re working hard to grow your business, but if you’re here, chances are something is slipping? 

Do you want to get rid of those time consuming tasks and focus on what you do best?

We are here to give you your time back… HERE!

We can help you with:

  • Streamline your task management and hold you accountable
  • All property administration
  • Keep your inbox clear and your schedule organised
  • From an e-filing dream to automated pipelines and forms - we've got you
  • Keep your accountant happy and your receipts and invoices in line
  • Monitor your cash flow, instead of losing it
  • Check your utilities monthly, keep a track of bills and usage
  • Organise your team and projects effortlessly
  • All equestrian administration

Dedicated to you and your team without the costs of a full time employee.

With our exceptional organisational, management and administrative skills, we have split our services into categories.  This list is by no means exhaustive, so please do contact us if you have any specific queries. 

Are you a lake district private property landlord?

tHIS BESPOKE LAKE DISTRICT IN-HOUSE LETTINGS AND PROPERTY MANAGEMENT SUPPORT IS FOR YOU!

Are you sick of Letting Agents treating your portfolio as a number and loosing that personal touch.  You would prefer to maintain control of the portfolio, but don’t really want to do the work?   There is a  solution!

Did you know that we are the key to you maintaining full control of your property portfolio, as opposed to handing it over to a Letting Agent.  We are your personal property assistant – we basically become you and your brand.

We can support you with:

  • Full Lettings Management – keeping your property
    management personal from advertising, viewings assistance, to viewing applications, right to rent, deposits, tenancies, onboarding, inventories, tenant liaison, to move outs and disputes
  • Operations and Task Management – helping with Utilities, task accountability, processes, to team and contractor liaison. 
  • Repairs and Maintenance – dealing with ongoing repairs and maintenance issues raised by tenants or team, alongside planned maintenance
    scheduling
  • Service Management and Coordination – compliance, inc various tests inc Gas, Oil, Electrical, Security, Asbestos, Chimney Sweeping and Pest Control
  • HMO assistance – same as above, but including assistance with HMO licences and regulations

We are able to help you get the systems set up to deal with and assist you!

From:

  • Advertising platforms – Spareroom
  • Deposit Protection – DPS, Mydeposits to TDS
  • All in one property management system – that deals with all of your properties in one place – including onboarding your new tenants and even communication with them.  (No more whatsapp messages)
  • Keeping on top of your move in / out inventories and regular inspections
  • Compliance is essential – we can keep on top of it
  • Repairs and Maintenance – we have a dedicated approved contractors list for all of your property repairs requirements
  • Rent – we’ve got you covered by making sure rents are in, chasing when they’re not and helping you deal with tricky arrears matters
 
 
 
 
 
 
 

ARE YOU A Property developER or ARCHITECT living and working in cumbria, throughout the lake district?

THIS IS YOUR SUPPORT FOR DEVELOPMENT AND
Project ASSISTANCE

Did you build your business to support property owners with their properties?

Did you build your business and now feel as though you are stuck behind a desk rather than getting out there on the job?

If you could have a secrete administration weapon that you never knew you needed, this would be it:

  • Management and Coordination of works schedules – for rented properties, developments and holiday lets
  • Budget Management – inc schedule of works assistance
  • Project Management – inc liaising with staff, suppliers, contractors and other officials
  • Sourcing – materials and furnishings for comparison
  • Projects Update – help with keeping supplier and subcontractor invoice records associated with the correct project
  • Operations and Task Management – from task accountability, to team and contractor liaison
 

ARE YOU A TRADESMAN, TRADESWOMAN OF CUMBRIA AND THE NORTH?

are you a Plumber, electrician, builder, roofer, painter and decorator?

tHIS IS YOUR DEDICATED ADMIN SUPPORT for trades in the lake district and the north west!

Did you think that there wouldn’t be much administration involved when you started, but now you are sick of playing catch up in the evenings?

If your partner or family member now help you with you out of control receipts and invoices, but it’s causing friction or you would rather be out there on the tools than stuck behind a desk…look no further:

  • Management and Coordination of works schedules – for a project to multiple projects and teams
  • Budget Management – keeping an eye on what you’ve spent, allocating invoices to the correct project, to seeing what you charged – are you making a profit or have you no idea?
  • Project Management – inc liaising with staff, suppliers, contractors and other officials
  • Email and Diary Management – our team will save the day by sorting and responding to your emails, to arranging your appointments.  Let us stop the email chaos and the appointments that slip the net
  • Quotes – picture this – you show up at a job, you drop us a voicenote and boom!  Your quote is created and sent out within 24 hours or so of your visit.  How long does it usually take to send your quotes out?  How many jobs have you lost though being slow?
  • Invoicing, Receipts and Basic Finance – let our team roll out the invoices and chase the money!  To saying goodbye to the regular van rummage looking for invoices and receipts – our team can keep on top of your receipts, handle bank reconciliations, pay off your suppliers to being the go to person to assist your Accountant with what they need
  • Operations – allow our team to keep track of timesheets, to task management, to CIS assistance

ARE YOU A EQUINE PROFESSIONAL BASED IN CUMBRIA AND THE NORTH aRE YOU A FARRIER, EQUINE DENTIST, PHYSIO, TRAINER, COACH, GROOM, INSTRUCTOR, YARD OWNER, SADDLER, THERAPIST, OTHER EQUINE BUSINESS?

tHIS IS YOUR DEDICATED ADMIN SUPPORT in the lake district and the north west!

Did you think that there wouldn’t be much administration involved when you started, but now you are sick of playing catch up in the evenings?

If your partner or family member now help you with you out of control receipts and invoices, but it’s causing friction or you would rather be out there on the tools than stuck behind a desk…look no further:

  • Client and Customer Administration – enquiries, responding to emails and messages, booking appointments, managing cancellations and reschedules, appointment reminders, client records, forms and paperwork, waiting lists, client database updates, sending client communications
  • Diary and Booking Management – managing diaries, yard visits, geographical routes, grouping appointments by location, manage clinics and training days, booking venues, coordinating bookings
  • Invoicing and Finance Administration – raising and sending invoices, chasing payments, recording payments, reconcile records, Xero administration, expense tracking, supplier invoice administration
  • Records and Compliance – client and horse records, treatment records, appointment histories, consent forms, insurance documents, qualification records, CPD records, insurance renewal reminders, licence and certificate tracking, document e-filing
  • Events, Clinics and Courses – organising clinics, managing attendee bookings, payments, joining instructions, attendance lists, venue coordination, trainer/instructor coordination, cancellation management, course administration, certificates, follow up emails and feedback forms
  • Yard and Business Administration – Livery administration, client communications, booking systems, staff rotas, supplier administration, ordering suppliers, maintenance requests, contractor coordination, utility paperwork, spreadsheet and stock records

We have a simple process:

Step 1 – Contact Us – HERE

Step 2 – We will review and contact you to arrange a chat

Step 3 – During the call, you will decide on the support you need and maybe even a pricing package

Step 4 – Following the call you will receive an action plan Proposal

Step 5 – If you’d like to go ahead, we will arrange your advanced invoice and onboarding

Step 6 – You can then sit back and be prepared to level up your business with our support

What difference could a Virtual Assistant make to you and your business?

We can give you back your time!

GET IN TOUCH HERE

pricing packages

Monthly retainer packages ensure you have time dedicated to your business every month.

We have five levels of service, and can create a bespoke level to suit you. 

Proposals and quotes are FREE and we offer a 30-minute FREE Consultation discovery call prior to any commitment.

Bronze

Individual Projects

Min of 5-hours

From £35 p/hr

SILVER

10 hours per month retainer

Discounted

From £32 p/hr

ROSE GOLD

25 hours per month retainer

Discounted

From £30 p/hr

For additional bespoke requirements of over 25 hours per month – please get in touch to discuss.

*Please note: Unused hours on monthly retainer packages are not carried over, however, will be charged. Time is tracked and you will be informed if you start to run low on your allocated hours. Please get in touch to discuss large project service requirements. Courier/postage and materials billed separately at cost. Out of hours – after 5 pm, weekends and bank holidays charged at £32 per hour. Prices are subject to change without notice, however, existing clients will receive a 4-week notice of any changes in pricing.  Please note, all hourly prices shown above are subject to plus VAT.

Contact us to book in your FREE Consultation Discovery Call

VIRTUAL ASSISTANT SPECIALISING IN PROPERTY SERVICES, MANAGEMENT AND TRADES ADMINISTRATION BASED IN CUMBRIA, NORTH WEST

Highly recommend Tracey for a professional and efficient service. I wouldn’t hesitate to recommend her to anyone looking for a bit of help. I won’t be struggling with my office work again that’s for sure, when I know Tracey will definitely get it done to a high standard and in good time.
Saddlers Cottage & Crosby Cake Cupboard
Tracey is such an amazing professional woman who has so many skills, you wouldn’t even know until you use her services. Tracey sorted out my electronic filling system and everything is now on an easy accessible cloud storage. Amazing and I can find all my files very easily the way Tracey named them all.
S Café Ltd
Tracey and her team have been absolutely first class. Really helped me out during a time when I was unable to offer an employed role. Highly recommended for busy execs (or anyone that's just busy!)
South Lakes Marketing

You are one click away from regaining control by working with a

Virtual Assistant based in Cumbria

LEVEL UP YOUR BUSINESS HERE

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