Out of sight, out of mind, but always working away in the background!

What does time mean to you?

Regain your time and focus on what you do best by delegating your administrative tasks to someone you can trust.

Pocket Watch Assistant Ltd provides virtual administration and management support services to businesses big and small. Specialising in property services, we provide a range of services including project and diary management, call handling, audio transcription and more. See below for more details and our pricing packages.

 

bespoke packages to suit your business needs

For hard-working and busy business owners, property owners and developers to aid, assist, manage and organise in those essential everyday tasks; Pocket Watch Assistant Ltd adds value, time and expertise to your team without the costs of a full time employee.

With our exceptional organisational, management and administrative skills, we have split our services into three main categories. This list is by no means exhaustive and please do contact us if you have any specific queries. Once you have chosen your services, we offer four different pricing packages ranging from projects to contracted weekly or monthly hours.

BESPOKE LAKE DISTRICT INHOUSE LETTINGS AND PROPERTY MANAGEMENT SUPPORT

Dedicated to Private Landlords in the Lake District, this service is for those who want to maintain full control of their properties and who do not want to lose that by handing them over to a Lettings Agent.

We are based in the Lake District and want to work with you to keep your property and lettings management personal and inhouse.

We basically become you, but we are able to assist you with all:

Full Lettings Management – keeping your property
management personal from advertising, viewings assistance, to viewing
applications, right to rent, deposits, tenancies, onboarding, inventories,
tenant liaison, to move outs and disputes

Repairs and Maintenance – dealing with ongoing repairs and
maintenance issues raised by tenants or team, alongside planned maintenance
scheduling

Service Management and Coordination – compliance, inc various tests inc
Gas, Oil, Electrical, Security, Asbestos, Chimney Sweeping and Pest Control

HMO assistance – same as above, but including assistance with
HMO licences and regulations

We are able to help you get the systems set up to deal with and assist you with all of the above!  

From:

• Advertising platforms,

• Deposit protector

• All in one property management systems that deals with all of your properties in one place – including onboarding your new tenants and even communication with them. (No more whatsapp messages at 10pm on a Sunday night!)

• Keeping on top of your move in / out inventories and regular inspections

• Compliance is essential – we can keep on top of it

• Repairs and Maintenance – we have a dedicated approved contractors list for all of your property repairs requirements

• Rent – we’ve got you covered by making sure rents are in, chasing when they’re not and helping you deal with tricky arrears matters

 

INHOUSE LETTINGS AND PROPERTY MANAGEMENT throughout the uk

  • Full Lettings Management – keeping your property management personal from advertising, virtual viewings, to viewing applications, right to rent, deposits, tenancies, onboarding, inventories, tenant liaison, to move outs and disputes
  • Property Management Systems – the use of COHO or other management systems you may use
  • Repairs and Maintenance – dealing with ongoing repairs and maintenance issues raised by tenants or team, alongside planned maintenance scheduling
  • Service Management and Coordination of Compliance – various tests inc Gas, Oil, Electrical, Security, Asbestos, Chimney Sweeping and Pest Control
  • HMO assistance – same as above, but including assistance with HMO licences and regulations
  • Coordination of Bookings – for holiday lets, to projects setting up channel managers

Property development and Project Support throughout the uk

  • Management and Coordination of works schedules – for rented properties, developments and holiday lets
  • Budget Management – inc schedule of works assistance
  • Project Management – inc liaising with staff, suppliers, contractors and other officials
  • Sourcing – materials and furnishings for comparison
  • Projects Update – Help with keeping supplier and subcontractor invoice records associated with the correct project

Dedicated virtual personal assistance throughout the uk

  • Inbox and e-mail management 
  • Diary and appointment management
  • Business travel and accommodation assistance – researching and booking travel and accommodation
  • Operational support and coordination – for team liaison and accountability to the coordination of new ideas 
  • Event organisation and coordination
  • Personal errands research – e.g. dining options, booking restaurants, and help with ‘life admin’ from car maintenance to gift buying

bUSINESS aDMINISTRATION throughout the uk

  • Call handling – incoming and outgoing calls, both B2B and B2C 
  • Letter and document typing – from letters to clients, to business operation processes and property Welcome Packs
  • Audio transcription from letters to emails written and sent on your behalf from voice notes
  • Spreadsheet and data entry – from creation of spreadsheets to managing and updating existing databases
  • System procedure/process assistance – processes and handbooks for every step of your business
  • Task manager – have your business set up in Click Up, from task management, to reoccurring tasks, to property viewing pipelines, to social content – as bespoke as you like for you and your business
  • Basic Quotes and Invoice Assistance – from creation of quotes and invoices, to chasing payment, to small claims, to ensuring the invoices are on the system for your accountant and or bookkeeper
  • Research – from materials, to accommodation research – as bespoke as you need

What difference could a Virtual Assistant make to you and your business?

Regain control of your time.

pocket watch assistant ltd pricing packages

Block retainer packages are great for regular services and it ensures you have time dedicated to your business every single week.

We have four levels of service, and can create a bespoke level to suit you. Proposals and quotes are FREE and we offer a 30-minute FREE Consultation discovery call prior to any commitment.

Bronze

Individual Projects

Min of 5-hour with additional time charged in 15 minute increments following the first hour

Only pay for the hours used

£35 p/hr

SILVER

10 hours per month retainer

Dedicated hours every week for you and your business*

£32 p/hr (additional hours at £32 p/hr)

£320 p/mnth

ROSE GOLD

25 hours per month retainer

Dedicated hours every week for you and your business*

Discounted to £30 p/hr (additional hours at £32 p/hr)

£750 p/mnth

GOLD

40 hours per month retainer

Dedicated hours every week for you and your business*

Discounted to £27 p/hr (additional hours at £32 p/hr)

£1080 p/mnth

PLATINUM

70+ hours per month retainer

Dedicated hours every week for you and your business*

Discounted to £25 p/hr (additional hours at £32 p/hr)

£1750 p/mnth

*Please note: Unused hours on block retainer packages are not carried over, however, will be charged. Time is tracked and you will be informed if you start to run low on your allocated hours. Please get in touch to discuss large project service requirements. Courier/postage and materials billed separately at cost. Out of hours – after 5 pm, weekends and bank holidays charged at £32 per hour. Prices are subject to change without notice, however, existing clients will receive a 4-week notice of any changes in pricing.  Please note, all hourly prices shown above are subject to plus VAT.

You are one click away from regaining control by working with a

Virtual Assistant based in the North West